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The common phrase ‘problem gambler’ is thrown about very casually as if the compulsive gambling behaviour that so many experience (about 5% of the UK polulation including the 0.7% of life threatening cases). Too often a person is defined as an ‘addict’ or a ‘problem’. People do have problems and addictions but to identify them buy labellig them only in these terms is dehumanising and wrong.

The way we all too often label people needs challenging. Hence we have anti-stigma campaigns. There are many such campaigns around mental health. People should not be labelled for many reasons: one is that it lessens or belittles them; another is that it isolates people by their being seen as ‘different’; a third is that negative labelling deters people from seeking help and support.

This interview with Joe reveals a life of suffering from compulsive gambling. Rather than facts and statistics, academic studies, medical discourses, we think it is essential and in many ways more powerful and relevant to listen to the unique, individual voices of people who face the danger of being boxed into a dehumanising label and stereotype.

What’s also brought out in this interview is that problem gambling involves far more than individuals who gamble. It includes the environment and culture. It also includes the design of gambling machines in our digital age – specifically, in Joe’s case, fixed odds betting terminals and online gambling.